Part of the Norfolk Primary Care Trust      

Church Walk
Burnham Market
Norfolk, PE31 8DH
Tel: 01328 737000
Fax:  01328 730104
email:

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The Burnhams Surgery Publication Scheme
November 2008

This Publication Scheme provides a guide to the services and practitioners who practice together within the partnership of Dr. Redman & Partners at The Burnhams Surgery, Burnham Market as required by the Freedom of Information Act 2000.

It is based on the model publication scheme for general practices produced by the NHS Freedom of Information (FOI) project board and the British Medical Association.

Part One:  Introduction

The publication scheme is a complete guide to the information routinely made available to the public by Drs. Sarah Gorrod, Marcus Brudenell, Helen Caswell and David Ince.  It is a description of the information about The Burnhams Surgery and the General Practitioners that work there that is available to the public.  It will be reviewed at regular intervals and we will monitor its effectiveness.

Yours rights to information
The Freedom of Information (FOI) Act 2000 recognises that members of the public have a right to know how public services are organised and run, how much they cost and how decisions re made.

From 1 January 2005 the FOI Act will oblige the Practice to respond to requests about information that it holds, and is recorded in any format and it will create a right of access to that information.  These rights are subject to some exemptions which have to be taken into account before deciding what information it can release.

In addition to accessing the information identified in this Publication Scheme, you are entitled to request information about The Burnhams Surgery under the NHS Openess Code 1995.

Under the Data Protection Act 1998 you are also entitled to access your clinical records or any other personal information held abut you, and you can apply in writing to the Practice Manager at The Burnhams Surgery to do this.

New environmental information regulations may be introduced as early as 2003.  These will enable similar access to environmental information as under the Freedom of Information Act 2000.

How much does it cost?
Publications are all free unless otherwise stated.  Where there is a charge for providing information the cost will be calculated as set out in each class.

How do we make the information available?
Information may be downloaded from our Practice website www.burnhammarketsurgery.co.uk otherwise it is available in hard copy from the Practice Manager as indicated for each class of information.

Feedback
If you have any comments about the operation of this Publication ~Scheme, or how we have dealt with your request for information from the Scheme, please write to:

The Practice Manager, The Burnhams Surgery, Church Walk, Burnham Market, King's Lynn. Norfolk PE31 8DH

Part Two : Classes of Information

All information at The Burnhams Surgery is held, retained and destroyed in accordance with NHS guidelines.

Our commitment to publish information excludes any information which can be legitimately withheld under the exemptions set out in the NHS Openness Code or Freedom of Information Act 2000.

Where individual Classes are subject to exemptions, the main reasons are the protection of commercial interests and the protection of confidential personal information under the Data Protection Act 1998.  This applies to all Classes within the Publication Scheme.

The information included in this Scheme is grouped into 7 broad categories:

Class 1 Information

Who we are:

Dr. Sarah Gorrod & Partners, The Burnhams Surgery, Church Walk,, Burnham Market, King's Lynn, Norfolk PE31 8DH.

This NHS Practice is part of the West Norfolk Primary Care Trust (PCT);  It supplies services in accordance with a general medical services contract held within West Norfolk PCT.

A full list of local general practices can be found on the PCT website www.westnorfolk-pct.nhs.uk

Key personnel:

This Practice aims to follow national and local best practice guidelines, including NICE best practice guidelines and National Service Frameworks.

Some information will be withheld including person, confidential information about individuals that is protected by the Data Protection Act 1998.

Class 2 Information

Our Services:

• A full range of general medical services.

• Child health surveillance, minor surgery, contraceptive services and obstetrics services.

• Well woman, healthy heart, diabetes, asthma, COPD, ECG and leg ulcer clinics.

• Dietetic clinic, once very 2 weeks provided by the Queen Elizabeth Hospital community dietetic service

• Ante natal clinic every Tuesday afternoon provided by the Iceni community midwifery team based at the Queen Elizabeth Hospital.

• Counselling clinic every Friday provided by our trained counsellor.

• A support service provided by the primary care mental health support worker.

Some services require information with other health care agencies and we follow the Norfolk NHS & Social Care Information Community protocol for the sharing of personal information.  A copy is available for perusal at the Surgery;  please ask at Reception.

The Practice is between the following hours:

Out of hours cover is provided by the Fakenham Co-operative group of GPs.

Co-operative between the hours of 7.00pm and 7.00am on weekdays and after 1.00pm on Saturdays and all day on Sundays and Bank Holidays.

The out of hours service is accessed via Medicom (the Norfolk-wide medical answering service) on telephone number 01603 488488.

Members of staff conduct consultations in English.  If translation services are required please contact us in advance.

Interests:
Dr. Sarah Gorrod has an interest in Asthma, the Cardiac Clinic and Family Planning and is lead partner.
Dr. Marcus Brudenell has an interest in Minor Surgery and Men's Health.
Dr. Helen Caswell has an interest in Children and Maternity, Contraception and Minor Surgery.
Dr. David Ince has an interest in diabetes.

Financial and Funding:

The Burnhams Surgery receives money from Norfolk PCT according to its contract with West Norfolk PCT in exchange for services provided for patients.

Class 4 Information

Regular publications and information for the public:

The following published information is available free of charge:

Practice Leaflet
The Protection & Use of Information Leaflet
Sickness or Medical Certificate Leaflet
Minor Surgery Leaflet
Various leaflets on specific medical conditions

Class 5 Information

Complaints:

Our policies and procedures are as follows:

Class 7 Information

This Publication Scheme:

Cost of Information:

Some information is available free, but there may be a nominal charge to cover costs if  you require a hard copy of information.

These charges will vary according to how information is made available.

Charges are as follows:

Website:  Free of charge from your own computer (charges for internet service provider, telephone and personal printing costs would have to be met by the individual).  The Practice and PCT website addresses are www.burnmarketsurgery.co.uk and www. westnorfolk-pct.nhs.uk 

For copies of documents not available on the Web - please ask for quotation.
Please note that we are not able to provide printouts of other organisations' website.

Leaflets & Brochures - free of charge.

Part Three :  Useful Resources

Copyright

All material available through this Publication Scheme is subject to the General Practice's copyright unless otherwise indicated.  Unless expressly indicated to the contrary, it may be reproduced free of charge in any format or medium provided that it is done so accurately in a manner which will not mislead.   Where items are re-published or copied to others, you must identify the source and acknowledge copyright status.  This permit does not extend to third party material, accessed through the scheme.  For HMSO Guidance Notes to www.hmso.gov.uk/guides.htm
 

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